Friday, February 15, 2013

Another year, another TAC failure

Dear TAC,

I can't do this dance anymore. You say that you're interested in safe motorcycling, but the fact is you just don't act like you are. You refuse to listen to criticism, you never admit when you're wrong or make a mistake, you lie, and when you're called on the lie, you lie some more. Trying to reason with you is like dealing with one of my 6 year old's tantrums, and I don't put up with this behaviour from her so I certainly won't put up with it from you.

Lies: Professor Stevenson from MUARC testified before the RSC that the 38 times figure is wrong. “Thirty-eight is inaccurate. I would put that on record” were his words. Yet you continue not only to run the TV ad which relies on that stat, you have it plastered on billboards around Melbourne.

You told MAG that you were 'considering' running the ad again, an announcement that was met with near universal concern and negativity as I hear it. Given the ad screened within 24 hours of that announcement it was clear that you weren't just considering it, you had decided to do it and had already booked it in. You intentionally attempted to mislead MAG. You lied.

You chose 'The Ride' in flagrant disregard for the explicit recommendation of the RSC that messages that place the responsibility for riders solely upon the rider were to be redressed, not encouraged. When called on this, you claimed that the ad 'targets drivers as well as riders.' TAC, that is another lie. If you honestly believe that, you're lying to yourself. Here's the voiceover:

"Motorcyclists have 38 times the risk of death or serious injury, regardless of whose fault it is. Not wearing protective clothing increases the risk. Speeding increases the risk. It's up to you to reduce the risks."

I do not accept that this voiceover targets drivers and encourages them to watch out for riders, and it further damages your credibility (if that is possible) for you to continue to assert that it does.

So enough with the lies. If you were my daughter, I would have already sent you to your room long ago. So here's the rub: I give up on you. You disregard all attempts to engage with you to improve your effectiveness on motorcycle safety. You disregard riders, you sideline and lie to MAG, and you ignore the report of the parliamentary inquiry. Your behaviour is in fact worse than my 6 year old's worst tantrum, because she is at least willing to examine the evidence and reason.

So I've had enough with you, you're a waste of time and tax payer money. If you ever decide to take your responsibility as a road safety body seriously and decide you want to come up with a motorcycle strategy that draws on more than your own data and the Neilsen Net Ratings (http://bit.ly/X6EybH), you know where to find me. But in the mean time, go think about what you've done. But I suggest, just for a change, you take your own advice and put yourself in our shoes. In case you're wondering, it looks a bit like this:

"So far this year, 5 of our motorcycling brothers and sisters have been killed on the roads. This is a terrible start to the year and we are grieved by this loss, and our thoughts are with the families and loved ones.

"We're still hopeful because the report from the RSC inquiry into motorcycle safety had so many excellent and well researched and justified recommendations. Then we hear that the TAC is running an ad, and for a brief moment we dare to entertain the hope that the TAC has read the RSC report, taken it onboard, and has changed its approach on safe motorcycling.

"Instead, we find that they've rehashed The Ride, probably the most appalling and certainly the most reviled ad that the TAC has made on motorcycling, worse even than the Motorcycle Reconstruction debacle. We can't believe they chose that ad, after the stat was publicly debunked during the RSC hearings, and the tagline of 'its up to you to reduce the risk' spitting in the face of the RSC recommendations, but they did.

"So we tell them they've made a mistake. We tell them that they've screwed up royally and that they should pull the ad. Instead of coming clean, instead of even contemplating that they may have made a mistake, they lie more. They try to justify the ad, try to defend the stat, try to claim that somehow it encourages drivers to watch out for riders. They justify themselves with self-deceptions like "motorcyclists never like it when we point the spotlight on their behaviour" even though other states manage to achieve a 95% approval rate from riders for their motorcycle safety ads that tackle the same issues. They ignore our concerns, they ignore the evidence, they ignore the advisory groups and they thumb their nose at the parliamentary inquiry. They simply bury their heads in the sand and continue on their same, ineffective way."

TAC if you were merely an advertising agency, I'd say you should be pretty embarrassed with yourselves. Your target audience is telling you that you got it wrong, and you're ignoring them. But you're not an advertising agency, you're a supposed road safety body. You should be more than embarrassed with yourselves. You should be disgusted. Rest assured, we are disgusted with you. Five motorcyclists have died, and you carry on with the same old spin, the same ineffectual campaigns, the same stubborn arrogance, the same old lies. TAC, it's not the riders who aren't listening.

It's you.

Now go away, pull your head in, and have a good long look at yourselves, at what you've done, and what you've failed to do.

Thursday, October 11, 2012

A Mandated Failure

There's a reason why it's not mandatory for airline passengers to wear a parachute: it's simply cheaper and more effective to make sure the planes get where they're going in one piece.  If your plane doesn't blow up or fall apart midair, you won't need a parachute.  Give the man a nobel prize, and light a cigar (but not in the in flight toilet; I have it on good authority that those smoke detectors work).

Which is why whenever the government or its agencies start talking about mandatory protective clothing for motorcyclists, I find myself starting to look for the hidden cameras.  This has to be some elaborate practical joke that the ministerial committee for road safety is pulling on me, in retribution for the seventy-two emails I've sent them since April.  They have to know that it's bad policy, a bad idea that won't even begin to improve safe motorcycling outcomes for riders, don't they?

I'm not so sure.  I'm beginning to think that in their chesterfield leather, sound-byte analysis, electoral Spring Street world, they may have listened to one too many actuarial "road safety experts" who has told them that wearing a parachute really will help you if your A380 loses a wing over Uluru.  It would almost be funny if it wasn't our own tax dollars funding this pantomime.  Still, if we spell it out for them in simple monosyllabic phrases, they'll figure it our, right?

Now between you and me, just as I'd rather the jumbo landed safely than have you strap a chute on my back and toss me out at 30,000 feet.  Sure I've got more chance with the parachute than without it, but honestly those motorised stairs aren't really all that steep, and coffee at the airport has been getting better of late, so if it's all the same to you I'd rather just let the pilot touchdown on the runway and brave the mind games of the other passengers trying to psych me into letting them into the aisle before me.  (No way lady, that cafe has a latte with my name on it so just keep your pink power suit in your damn chair or I'll do a Dexter on you!  Yeah!)

So too, given a choice between coming off the bike in full leathers and not coming off at all, I'll choose the latter every single time.  And with almost 60,000 kilometres of the very worst that Melbourne weather, road repairs or BMW drivers can throw at me, I simply don't buy the lie that all riders crash or that motorcycle crashes are inevitable.

The TAC likes to think it knows about the risks of riding.  In fact representatives of the TAC have stated, on record and to the Victorian parliamentary inquiry that they know more about the risks facing motorcyclists than the riders themselves do. But even their notorious "38 times" statistic is underwritten by the pessimistic caveat that motorcyclists are more likely to be seriously injured in the event of a crash. 

(Interestingly when I went searching the TAC website to find an example of them rolling this stat out I found that Sam Cockfield of the TAC has taken to omitting that little caveat in her statements: 'we would like to clarify that the statement "riders have 38 times the risk of death or serious injury" is a national figure based on serious injury per distance travelled' she said in response to a 2009 letter published in the Herald Sun, challenging them on the figure.  Once again, I'm looking for the hidden cameras.)

What I'd like to point out to them is that while crashing with protective gear on is most probably going to have a better outcome than crashing au naturel, not crashing would seem to be a better option yet.  So let's step back and look at exactly what mandatory protective gear will do to prevent crashes in the first place?


Exactly that.  Zip.  Zero. Nudda. Not a single sweet little thing.  Protective gear is a consequence mitigation strategy that has sod all to do with causality.  Not a single crash will be prevented by introducing mandatory protective gear.  Now that's a quality outcome if ever I saw one.


But what would the other consequences be if mandatory protective gear was introduced?  Surely there's a silver lining in here somewhere, some upside that would help set such a policy apart from the home insurance scheme that saw more than 200 homes burned to the ground?  Let's take a look.


Firstly, the government would have just created a new market.  Shopping time, happy days!  Just what people need to take their minds off all the other demands being made upon their pay packet.  But hey, it's for safety, so that means we can't afford not to splash the cash, right?


Except of course without any form of standards, they've just created a market for something that achieves something towards motorcyclist safety.  Brilliant, can't see anything going wrong with this scheme at all.  Mandate that riders have to wear gear without a clear definition of what that gear should be.  We could spin up another working committee to nut out a standard, I suppose, but what sort of riding are they going to set the standard for?  Shall we all wear MX gear that offers no abrasion resistance for sliding down the bitumen?  Or head to toe leather that won't do squat if we come off into a tree beside the bush track?


Of course it gets worse than that.  After all, we live in a free market economy, even if the market is arbitrarily and inadvisedly made.  And let's be honest; some of us got into motorcycling in the first place because running cars was just too bloody expensive.  We can't all afford Dainese and Alpinestars.  Thankfully the very instant that mandatory protective clothing legislation is announced, factories of underpaid workers all over south-east asia will spring into action to start churning out Lucky Biker Boy protective jackets, pants, gloves and boots that will tick the legislative boxes.  In the absence of any standards there's no guarantee that you're any better off wearing it than you would be wearing an iridescent tutu made from the hides of rare albino wombat fleas, but that's not the point, is it?


The point is that even though it will have achieved nothing to reduce motorcycle crashes, and it is far from guaranteed that it will achieve anything by way of reducing trauma among crash victims, your state-made decision to wear all the gear makes you legislatively compliant, and that's what a good nanny state looks for in her citizens.  After all, once they've introduced mandatory gear and still the number and the consequences of motorcycle crashes hasn't reduced, they'll need us to be nice and compliant so they can outlaw motorcycling as being just too gosh darn dangerous.  


But don't worry, you can get a shiny new volvo with full black leather trim, won't that be nice?

Sunday, August 26, 2012

doing the same thing over and over again and expecting different results

To: The Hon. Gordon Rich-Phillips, Minister for the TAC, and
Ms Janet Dore, CEO of the Transport Accident Commission

Dear Minister Rich-Phillips and Ms Dore,

I was both excited and anxious to learn that the TAC had launched a new online training tool aimed at educating new and returning riders, and helping them improve their hazard detection skills.  The media release (available on the TAC website) states the following: "To develop Ride Smart, the TAC consulted with motorcycle riders, riding experts and road safety agencies."

I was hopeful that this consultation would have resulted in the best possible quality for this tool.  Over the last five years, the TAC's track record with motorcycling initiatives has been mixed at best.  Based on TAC's own data, one has to look back 10 years to the 2002 Vice Versa campaign to find evidence of motorcyclist support and positive recognition of a TAC initiative.  I have gone to great lengths to try and address this failure with the TAC, both instigating a petition calling on the TAC to change its approach to motorcycle safety, and when all attempts at dialogue with the TAC failed to receive so much as a response, launching an independent magazine to draw attention to the issues of motorcycling policy and safety and to highlight the concerning discrepancies between published research and recommendations and TAC practice and behaviour.  In short, I hoped that this new tool would be a turning point in the TAC's model of engagement with riders and riding experts, and would be the beginning of a constructive collaboration between the TAC and riding representatives that would see a steady improvement in motorcyclist safety over the coming years.
The very first exercise depicts a motorcyclist approaching a 4 way intersection (crossroads) with the rider facing a stop sign.  As the rider approaches the stop line, the video pauses and the user is asked to identify any hazards they can identify.  Having identified a couple of common hazards (oncoming traffic, road surface conditions) the voiceover goes on to make this statement:
"But the biggest risk is the motorcycle speed.  Braking at this speed while leaning into a turn will cause loss of control and a crash."
Not to put to fine a point on it, this is blatantly and demonstrably untrue.  Before the motorcycle commences turning, it must come to a complete halt at the stop sign.  The motorcycle, approaching the stop sign on a straight stretch of road, will have no lean angle whatsoever.  You can see this exercise for yourself to verify what I have said here: http://youtu.be/we7XlofQC34
This factual error providing erroneous and potentially dangerous misinformation is both disappointing and disturbing.  Not only does it call into question the usefulness of the tool that has been created, but more troublingly it reveals that the problems of consultation with appropriate experts has not been addressed in any way at the TAC.  I would challenge the TAC to produce a single motorcycle rider or riding expert who can defend the assertion stated above but there is no point in doing so.  It is evident that no experienced rider - let alone a riding expert - had any input into or review of that content prior to it being launched to unsuspecting would-be or new motorcyclists.

Ms Dore: you are on record as stating that this tool was developed in consultation with motorcycle riders and riding experts.  I would like you please to justify that claim.  Who were the riding experts and motorcycle riders with whom the TAC consulted?  What was the nature of the consultation?  Were these people asked to provide input into the content of the training?  Or was this consultation the marketing oriented focus-group "consultation" that I experienced when I participated in a focus group for the TAC in July?  In short, can you please explain how, with the consultative support of riders and riding experts, this new program has been launched with such gratuitous misinformation as to defy both common sense and the laws of physics?
Clearly such a task is not befitting the CEO of an organisation.  However it appears to me that you are being given information to include in press releases that is clearly untrue, and I think it is incumbent upon you to take responsibility both for the integrity of your organisations approach to these issues, and for your own statements in the media release accompanying the launch of this embarrassment.

Minister Rich-Phillips, you are responsible for the TAC.  You don't need me to tell you that you ought to take that responsibility seriously yet the TAC appears to suffer from a systemic problem when it comes to consulting with motorcycling representatives (and also with basic physics, given their track record of the last 12 months).  What are you doing to hold this organisation to account?  Why have you not put anything in place to prevent the recurrence of this charade of consultation whereby the TAC tests it's favourite shock-value statistics on their target audience rather than seeking their input on the root causes and underlying challenges facing motorcycle safety?  If you have put such safeguards in place, why have they failed?

Mr Rich-Phillips, I assure you that I am as tired of writing to you about the TAC's conduct as you are of reading my concerns.  I would love nothing more than for these issues to be resolved, which is as simple as having appropriate expertise and representation present during the entire lifecycle of motorcycling related projects.  Please, do us both a favour: get off the bench and get this fixed.  It's not just time, money, and your political credibility that the TAC is squandering; it is Victorian lives.  And as cynical as I am that the TAC appears to be rushing through 3 motorcycle campaigns and projects in 2012 without waiting for the findings of the parliamentary inquiry (bearing in mind that according to the Spokes website, the TAC only created 3 motorcycling campaigns between 2003 - 2011), I would rather that they just got on with the job but did it properly.  These ongoing debacles of the TAC producing poorly executed and technically flawed motorcycle material and then defending them to the hilt is an embarrassment.  If I were you, I would put a moratorium on the TAC creating new campaigns until the RSC has reported back.  There are plenty of successful campaigns produced in other states that have proven both to have a positive impact on accident rates and have received strong support from motorcyclists (the Queensland "Out Here" springs to mind, as does the NSW safe cornering campaign).  So how about instead of persisting with the modus operandi you put your foot down and instruct the TAC to source some proven safety campaigns from interstate while the parliamentary inquiry runs its course.  Given that it may save lives as well as money, is that such an unreasonable thing to ask?

Yours sincerely,

Ross Daws

Saturday, August 25, 2012

They are at it again

"A new online rider training program will help reduce road trauma by improving the skills of new motorcyclists before they hit the road" according to TAC CEO Janet Dore.

Unfortunately, though the TAC claims that "the TAC consulted with motorcycle riders, riding experts and road safety agencies" it appears they failed to consult with those motorcycle riders, riding experts or road safety agencies who know anything about how to ride a motorcycle.  Or newtonian physics, come to think of it.



I get tired of taking aim at the TAC all the time, I really do.  But claiming that the biggest danger facing a motorcyclist approaching a stop sign is that at the speed they are travelling they brake while leaning into a turn they will lose control and crash is not just erroneous; it's dangerous.

If this is targeted at inexperienced riders, teaching them to worry about imagined and impossible threats is only distracting them from the very real threats that exist on the roads.  If the TAC had genuinely consulted with anyone who had ridden a motorcycle, they would have known that.

Tuesday, August 21, 2012

A broken record, but a good one...

Good Morning Minister.

I'd like to draw your attention to a news piece in The Age today that examines the TAC's most recent motorcycle campaign, and the stark contrast between the message of that campaign and the reality of motorcycle accident causation in Victoria: http://media.theage.com.au/news/national-news/motorbike-crash-myth-exposed-3569533.html

Given that it is not only motorcycling advocates and lobby groups who are highlighting the discrepancy between the TAC's on-record claims and other findings but reputable, mainstream and impartial commentators and publications such as The Age, I am urging you to respond to the Victorian Motorcycle Council's call for a parliamentary inquiry into the role and function of the TAC.  Though unwavering support of those individuals and organisations that work for you is commendable, unquestioning support is not, particularly when that support is propping up a negligent motorcycle campaign agenda that targets and vilifies motorcyclists and has a detrimental impact upon motorcycle safety in the state.

Minister, it is less than one week since the last motorcyclist was killed on our roads.  Please, let his death be the one that prompts you to launch an independent review into the role and efficacy of the TAC in the area of motorcycle safety campaigns.  What ever you do, don't wait for the next motorcyclist to die before you realise that it is long past time to take action on this.

I am aware that being Minister for the TAC is only a small portion of your portfolio, but is there any other area you are responsible for where you can directly contribute towards saving lives?  The TAC quantifies motorcycle injuries as costing $100 million every year, and that is only the financial cost.  With so much evidence that the TAC's approach to motorcycle safety is ineffectual, if not outright deceitful in light of The Age's story and the expose from Motorcycling Review, isn't it your responsibility to get off the bench and do something?

In order to make this as easy as possible for you to get the ball rolling, I have prepared a few questions that you might like to seek an answer to from the TAC, to help you decide whether indeed there is reasonable grounds for closer scrutiny.
  • What are the qualifications of the Senior Manager for Road Safety?
  • What are the qualifications of the road safety experts who report to him?
  • How many members of the road safety area have specialist knowledge or qualifications in motorcycle safety?
  • Why has the TAC ignored the key outcome of the 2008 Motorcycle and Scooter Safety Summit that all motorcycle safety campaigns should target drivers as well as riders?
  • How can the TAC claim to be evidence based in its approach when it ignores and contradicts the findings of leading international studies into motorcycle accidents such as the Hurt and MAIDS reports?
  • What has the TAC done to address the significant gaps in their data as identified by the Victorian Auditor-General's Office report of 2011?
With the lives of so many Victorians being impacted by the lack of improvement in motorcycle safety in this state, I hope that gaining answers to the above questions will help you to make an informed decision as to the urgency and necessity of a parliamentary inquiry into the TAC's negligence on this issue.

Sincerely,

Ross Daws

Saturday, August 11, 2012

Bike Grab

My beloved Ninja doesn't come with a centre stand option, and with the pre-exhaust chamber mounted beneath the bike my old strategy of jacking up the bike with a car jack for chain maintenance no longer works.

For the last year or so I've been doing the old "hold the bike upright with one foot on the brake to stop it rolling away while trying to hold the race stand in place to lift up the back wheel" routine.  This works, kinda, but I've been convinced for a little while now that one of these days I'm going to drop the ninja, probably onto my own foot.  This, not being my goal, I have decided to fix before it happens.


Friday, August 10, 2012

slip sliding away

As the rider himself put it: "bollocks!" 

The "fun" starts about the 4 minute mark